As you may have heard, there has been a recall of Nuna Rava child car seats in the U.S.A. We are writing to inform you that we are aware of the situation, and here is what we know so far. If circumstances change, we will provide new information.
Firstly, the recall of Nuna Rava child car seats in the U.S.A. does not affect those sold in Canada. Canadian Rava child car seats continue to comply with the Motor Vehicle Restraint Systems and Booster Seats Safety Regulations SOR/2010-90 without issue.
The recall in the U.S.A. has been issued due to potential safety concerns when the front adjuster locking mechanism becomes clogged with food or debris. If food or debris lodges in the mechanism, it can prevent the mechanism from closing properly, loosening the harness. A loose harness may not properly restrain the child, which can be unsafe. To be clear, the locking mechanism and harness are perfectly safe and continue to meet all safety regulations when there is no food or debris stuck in locking mechanism.
To help prevent this, caregivers should verify that the harness is properly tightened by pulling on the harness straps every time the child is placed in the car seat. If the straps loosen slightly, food or debris may be lodged in the locking mechanism, preventing it from clamping properly and should be cleaned. To be clear, when pulled, the straps should not move at all.
If the straps move, you will need to clean the locking mechanism. Cleaning instructions are provided here: Cleaning Instructions (PDF)
Nuna Canada is also offering a free cleaning kit and a new car seat pad that covers the buckle entirely, preventing food or debris from obstructing the restraint mechanism. If you own a Nuna Rava car seat listed below, you can register to get a free repair kit. To request a free kit, please complete the form below.
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Item number
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Description
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CS5102CV
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Rava convertible car seat Caviar
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CS5102GR
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Rava convertible car seat Granite
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CS5102NT
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Rava convertible car seat Night
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CS5102LK
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Rava convertible car seat Lake
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CS05108RVT
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Rava convertible car seat Riveted
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CS05112RFD
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Rava convertible car seat Refined
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CS05113HAZ
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Rava convertible car seat Hazelwood
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CS05123MIN
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Rava convertible car seat Mineral
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CS05125DDC
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Rava convertible car seat Droplet Dot
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We continue to be committed to child safety and customer satisfaction. If you have any questions or concerns, please contact Nuna Canada Customer Service at 1-800-667-4111.
Thank you for your understanding and confidence in Nuna products.
Sincerely, Nuna Canada Customer Service Team